Shipping policy

Processing Times

• Orders are processed within 1–2 business days after payment is received.

• Orders placed on weekends or public holidays will be processed the next business day.

Shipping Rates & Delivery

• Standard UK Delivery: 3–5 business days.

• Express UK Delivery: 1–2 business days.

• International Shipping: Delivery times vary by destination (typically 7–14 business days).

Shipping costs are calculated at checkout based on the delivery address and chosen shipping option.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information (if available for your shipping option).

Customs & Duties

For international orders, the buyer is responsible for any customs duties, taxes, or import fees that may apply in their country.

Lost or Delayed Packages

We are not responsible for shipping delays caused by the carrier, weather, or customs. If your package is lost in transit, please contact the carrier directly using your tracking number.

Returns Policy

• We accept returns within 14 days of delivery.

• Items must be unworn, unwashed, and in original packaging with tags attached.

• To initiate a return, please contact us at kbbafrik@mail.com with your order number.

No Exchanges

• We do not offer exchanges. If you would like a different size or item, please place a new order once your return has been processed.

Refunds

• Once your return is approved and received, a refund will be issued to your original payment method.

• Shipping costs are non-refundable.

• Customers are responsible for return shipping fees unless the item received was faulty or incorrect.